The new communication requirements in ISO 9001:2015 appear in the general section on support, clause 7. This section includes all the requirements necessary for processes to support the Quality Management System (GSC). Ensuring the ability to provide products and services that meet needs and improve customer satisfaction. Since this is really the scope of ISO 9001 2015 and the objective of any GSC. In compliance with the provisions of the ISO Standard, on 1 September of the present activity of communication of processes of areas in GSC management was carried out.
