On Thursday, April 27 of this year, Process Management Talk was held based on ISO 9001:2015, to the team of Internal Auditors.
The implementation of Process Management has been revealed as one of the most effective management improvement tools for organizations, any set of activity linked to each other, that use resources and controls to transform input elements results can be seen as a process.
ISO 9001 aims to encourage the adoption of the process-based approach to managing an organization. Process Management is aimed at performing competitive processes and able to react to changes through constant control of the capacity of each process, continuous improvement, the orientation of activities towards the full satisfaction of the client and its Needs.
The day Wednesday 26 April this year, took place workshop based quality management standard ISO 9001:2015,
Following the update of the standard commitment.
The standard presents not only profound changes, but also of approach and content, including aspects such as the need for analysis of the context of the organization or the risk-based management. Changes that allow you to align strategic management and quality management.
This workshop, in addition to providing the necessary theoretical knowledge for the implementation of a quality management system according to the standard ISO 9001:2015, has an eminently practical approach, guiding the owner of processes through the logical sequence of activities to achieve a successful implementation.
The aim of this workshop is to be able itself to comply with the new requirements and carry out a project of implementation or adaptation of the standard ISO 9001:2015, regardless of its size or rotation.
Companies that manage to bring to practice his ideas in a simple way, fast and safe are those that soobreviviran to continuous changes and instability in the markets. “Peter Drucker”.
On Saturday, April 22 of this year, Servipro I run the fifth meeting of the Course of Supervisors, with the theme: Basic Research Techniques with Emphasis on Prevention and Preservation.
The development of this important theme lies in reducing risks through:
1. Methodology and obtaining information: a) Look Well, b) Compare, c) listen well, d) Speak well.
2. Basic Skills: a) knowing how to detail things, b) have active memory, c) be able to distinguish colors, shapes, size.
3. Prevention of criminal acts: (a) routine safety measures, b) constant control of movements of persons, c) vehicle control, d) knowledge of the means of operations, and its surroundings.
4. Determining Suspicious Attitudes
5. Physical and technical surveillance
6. Techniques of identification of persons by their external features.
SERVIPRO corporate responsibility, April 20 ran training on ergonomics in the office, so that the staff can identify and meet the risks people are exposed when performing their tasks at checkpoints of work and that way could avoid accidents in the offices.
THE importance of the ergonomics, lies in achieving the best quality of life in the human-computer interaction, both in action on complicated devices and in other simpler. In all cases seeks to increase the well-being of the user according to the functional requirements, reducing risks and increasing efficiency.
On April 08, the fourth meeting was held to the course of Supervisors, dealing with the very important issue about the monitoring procedure and emergency actions. In this topic intervene: a). Control Center. b). Concurrence Staff (supervisors)
a). The Central Alarm Receiver is a place that does the function of control center, managing in real time the signals emitted by the alarm systems that are connected to the system. This Central Alarm Receiver is operational 24 hours a day being the level of extraordinary surveillance thus increasing the level of security of the alarm system.
b). Supervisors are mainly responsible for the proper and efficient execution of day-to-day surveillance tasks and also for protecting those who hire the services of supervised professionals.
The steps to follow according to the procedure are:
1. The control center detects alarm signal emitted by alarm system.
2. Communicates with the owner of the property.
3. Establish communication with concurrency staff.
4. The concurrence staff proceeds to check the condition of the property and detect if there is intrusion.
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