El día de hoy 19 de julio, se llevo a cabo el tercer día en Auditoria Externa de Renovación y actualización ICONTEC.
Existen unos estándares de gestión de la calidad normalizados, es decir, definidos por el organismo normalizador, como ISO. que permiten que una empresa con un sistema de gestión de la calidad pueda validar su efectividad mediante una auditoría externa.
Yesterday July 18, was the second day in external audit of renewal and updating ICONTEC, that audit was conducted in the field, where he met the guardians of security on its activities in the service, and the attention and quality of the service offered to our customers.
Today, July 17, began the process of External Audit by certification body ICONTEC (Colombian Institute of Technical Standards and Certification)
Activity that began with the Opening Meeting with all the team responsible for the processes of the Quality Management system. In this year we are in the process of transitioning to the new version 2015, this allows the company to continue to grow, ensuring customer satisfaction, through irrigation management.
This audit aims to renew and update, determining the compliance with procedures and effectiveness of the quality management system, under ISO 9001:2015.
Being the only security company in Nicaragua that is certified, under ISO 9001.
El día 12 de julio, dió inicio Junta Anual de Clientes del Caribe y Latinoamerica en San Juan Puerto Rico, en el que estuvo presente en representación de SERVIPRO el Lic. Mario Alonso Avilez Gerente General, culminando la actividad el día viernes 14 del mismo mes.
Actividad en el cual se desarrolló con diferentes conferencias con especialistas en el ramo de la seguridad electrónica con temáticas como:
1. Soporte técnico y servicio al Cliente
2. La Nueva Conexión total
3. Estrategia de venta para cuentas Globales
4. Nuevas soluciones de video Honeywell
5. Video Verificación
6. Alarmas
On July 6th, Servipro was present at the HOPEN forum.
Activity in which it was developed with the participation of 34 exhibitors, in the Hotel Holiday Inn & Convetion Center. HOPEN is an association that organizes micro, small and medium-sized Nicaraguan Hotels, which manages benefits to improve the quality, service and competitiveness of each of the partners.
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